Edgar Allan Poe s The Tell Tale Heart And The Fall Of The...

Edgar Allan Poe’s works contain many Gothic elements like fear, gloom, death, the supernatural, and horror, as well as several romantic characteristics, such as high emotions, nature and a focus on individuality. Through the use of these elements, Poe is able effectively enhance a reader’s emotions and produce sensations of mystery. The short stories â€Å"The Tell-Tale Heart† and â€Å"The Fall of the House of Usher† by Edgar Allan Poe contain many of these elements, and in this paper I will analyze why these are classified as Gothic stories. The first attribute that categorizes Poe’s works â€Å"The Tell-Tale Heart† and â€Å"The Fall of the House of Usher† as Gothic stories is the setting. Gothic literature typically has a setting that can be described as medieval, and this feature creates a variety of sensations for a reader. The setting of â€Å"The Tell-Tale Heart† is an old house during the wee hours of the night. Poe do es not provide much description about the house, and due to that lack of information a sense of darkness and mystery is developed. The eeriness of the setting is evident in the following passage: â€Å"His room was as black as pitch with the thick darkness, (for the shutters were close fastened, through fear of robbers,) and so I knew that he would not see the opening of the door, and I kept pushing it on steadily, steadily† (Poe 123). The setting of â€Å"The Fall of the House of Usher† is a gloomy and decaying mansion. The House of Usher and its landscape is described in aShow MoreRelatedLiterary Critics Of Edgar Allan Poe1693 Words   |  7 PagesEdgar Allan Poe is credited to be one of the best writers, editors, and literary critics of all time. His poetry and short stories are what majority of people recognize him for. His long and intriguing stories about mystery and the macabre are just some examples of his classic writings. At first, Edgar Allan Poe was refer red to as the inventor of the modern detective story and a specialist in the science fiction genre. It was not until later in his life that people began to acknowledge him as oneRead MoreThe Mysterious Life of Edgar Allan Poe1660 Words   |  7 Pagesthat is short and to the point; Edgar Allan Poe is an author who can provide that. Although he had a rough life, Poe worked very hard to become the skillful author that is known today. Some people like horror stories and others like romances. Edgar Allan Poe is a widely accepted poet and author. He is known for his sullen horror stories and all of the tragedies in his life. Two of his most known stories are â€Å"The Tell-Tale Heart† and â€Å"The Fall of the House of Usher.† At first, the stories seem likeRead MoreEdgar Allan Poe; Fame Inspired by a Tragic Life865 Words   |  4 Pagespoet, Edgar Allan Poe, had been plagued by grief from an early age. He was an amazing poet and author who just happened to have a darker story. Many who have studied this prestigious man feel that his works, though magnificent, were extremely dark. Some believe it was nothing more then a fancy for him to spin such gruesome tales. Others feel his work was manipulated by the misfortune of his past. These people have actually found evidence that agrees with this statement. The works of Edgar Allan PoeRead MoreEdgar Allen Poe, My Hero And This Is Why1487 Words   |  6 PagesEdagr Allen Poe is my hero and this is why. He has been an not so liked person when he was alive and even after death he still isn’t that liked. People only know him as the guy who wrote stories that were creepy. Some people think that he had a lot of problems. Some people thought that he had done drugs and alcohol. One of his qoutes were â€Å"Men have called me mad; but the question is not yet settled, whether madness is or is not the loftiest intelligence†- Edgar Allen Poe (Giordano). I never knewRead MoreEdgar Allan Poe s Father Of American Gothicism1178 Words   |  5 PagesAlba Abreu Prof. Mrs. Beth Ritter-Guth EN-250 June 24, 2017 Poe s father of American Gothicism Edgar Allan Poe was born in Boston, Massachusetts on January 19, 1809. His parents were actors. After he was born, his father abandoned him and his mother died before he was three. This left Edgar Allan Poe a foster child. Poe s father was an alcoholic and an insovent actor. Thus, Poe had a miserable life, starting with his childhood, he lost his parents since he was a little child, and I would sayRead MoreEssay about The Work and Life of Edgar Allan Poe1994 Words   |  8 PagesA bit of Edgar Allan Poes life had been molded into each piece of his work. This provided his readers and critics with a better understanding of Poes life. Poe displayed his greatest lifes achievements and his worst disappointments in a series of stories and poems created throughout his whole life. It is the goal of this research paper to reveal symbolic facts about Poe?s life and define these hidden parallels in some of his most famous works.   Ã‚  Ã‚  Ã‚  Ã‚  Edgar Allan Poe was born on January 19, 1809Read MoreEdgar Allan Poe : The Tale Heart, The Fall Of The House Of Usher, And Annabel Lee Essay1372 Words   |  6 PagesEdgar Allan Poe Edgar Allan Poe is well known for his poetry. Edgar Allan Poe was not only a world renowned poet, but he is also known as being a writer of short stories, as well as known for being a critic. Edgar Allan Poe has many literary works; quite possibly the most famous one being The Raven. Some of Edgar Allan Poe’s other famous works include The Tell-Tale Heart, The Fall of the House of Usher, and Annabel Lee. Edgar Allan Poe is also known as being a Romanticist, due to the factRead MoreEdgar Allan Poe s The Black Cat1437 Words   |  6 Pages The deaths of his parents, sister and brother, all taken by tuberculosis, lead to Edgar Allan Poe’s obsession around the subject of death. This obsession enterprises historically ingenious writings, that did not just scare the reading population by inducing a death at the climax or tying in a death to create a gasp worthy ending. Poe’s historic greatness was his ability to use death as a catalyst, not an end. His stories, specifically short stories, strengthened the idea that the end of a lifeRead MoreAnalysis Of Edgar Allan Poe s The Cask Of Amontillado 1792 Words   |  8 Pagesconfused with opinion or belief â€Å"(Roberts, 119). Edgar Allan Poe famously uses point of view in all of his writings. According to Gargano, â€Å"An objective narrator is telling a terrible story objectively might be frightening, but even more frightening is a man telling without emotion the story of his own terrible crime†(Gargano, 52). In Poe’s story stories: â₠¬Å"The Cask of Amontillado†, â€Å"Black Cat†, â€Å"The Fall of the House of Usher†, and â€Å"The Tell Tale Heart† he uses point of view to influence the readers’Read MoreThe Symbolism Of Edgar Allen Poe1491 Words   |  6 PagesSymbolism in Edgar Allen Poe’ Works -14090304 Maggie æâ€" ¹Ã¥ ­ Ã¦â€¡ ¿Fang Ziyi- As a master of short stories of horror, Edgar Allan Poe is knowledgeable, learned and imaginative. He could skillfully manipulate the words in his literary works to create everything people can think of. The masterful use of the symbols, objects intensify the readers’ nerve as the typical elements of horror in Poe’s short stories, and therefore it is also a feature which makes Poe s stories different from other writers. In Edgar Allen

Communication in Health and Social Care Free Essays

Communication in Health and Social Care BY chrtssy7694 Different forms of communication. In these two sections I am going to identify the four different forms of communication and later on I am going to describe them all briefly. Pl) Identify different forms of communication. We will write a custom essay sample on Communication in Health and Social Care or any similar topic only for you Order Now Verbal Communication Non-verbal communication Written communication Technological aids MI) Describe different forms of communication. Verbal communication: Verbal communication is when one make use of a spoken language to show his or her opinion or simply Just to communicate with others. Verbal ommunication has a wide range of purposes. The most obvious function is that verbal communication is the main procedure when it comes to communicate with others. Also the purpose of verbal communication is to show one needs, desires, and ideas but above all it serves in the course of teaching and learning. Apart from all the purposes mentioned above, verbal communication can be used to form better relationship and building relationships with others. Non-verbal communication: Nonverbal communication refers to the actions that one make to communicate with others apart rom the obvious ones like speaking or writing. This form of communication includes: facial expressions, body language (hand movement, head movement), eye contact, proximity, posture, appearance, signs, symbols and pictures. It can be more efficient and sometimes more than verbal communication. Body language is all the body movements that one makes to express his or her feelings. This include how one stands, the way that someone is walking or simply Just the way one moves can give signs of how we are feeling. Another type of non-verbal communication is gestures. Hand movement, facial expression, head movement and even body postures are all gestures. Signs, symbols and pictures can be used tor example by workers to indicate some sort of work in progress in the streets. Another important type of non-verbal communication is the use of sign language. This type is very useful to those who have hearing problems for example, someone deaf can use lip reading or hand signals to communicate with others. Even more there are those actions which we do them involuntary, we Just do them automatically which show how we are feeling, for xample: when someone is has a slumped posture it shows sadness. Written communication: This form of communication means a lot in todays life. Writing is more effective and formal than speech because writing is something permanent while speech is something that when it is said it can be forgotten. Even more writing can serve as a proof on something or someone or Just it can be records about a patient or some medicines. Written communication can be practiced in any business sector, for example in the health and social care area. When someone is sing written communication as his way of communication he needs to know how to include the right choice of words, write sentences in the correct Technological aids: In this present day technology is advancing a lot and we have many technologic aids that we can use to communicate with others. We have mobile phones to send text messages to someone and we can even call them. Apart from this computers help us to communication even worldwide with others or save some information. Technologic aids can help disabled person to communicate more freely without being reliant on others, or example nowadays in movies one can choose to enable subtitles so that one can understand better the movie. Another good example is the voice box which was invented by Professor Stephen Hawking which can convert small movements into speech. (Sian Lavers, Helen Lancaster, Howarth Elizabeth,Higgins Heather, 2010) From these two sections one can notice how people can interact with each other in different forms of way. One can even know if someone is really interested in what he is saying or not. Even more by examining the other person and keep eye contact one can have a good conversation. How to cite Communication in Health and Social Care, Papers Communication in Health and Social Care Free Essays BTEC Level 3 National Diploma in Health and Social Care. Unit 1: Communication in Health and Social Care. P1: Create an article for the ‘Nursing Times’ magazine. We will write a custom essay sample on Communication in Health and Social Care or any similar topic only for you Order Now Effective communication in a Hospital setting. In the health and social care setting, two types of communication take place in one-to-one and group communication. These are formal and informal communication. You may take part in a few one–to–one situations. This may be with staff and staff, staff with patients and staff with the patient family. Also as staff you may find yourself in group situation with the patient and a number of the patient’s family members. Related reading: Evaluate the Effectiveness of Agreed Methods of Communication With An Individual The usual form of language in a group conversation if formal but in formal is also used as well depending on the circumstance. There are a number of factors that influence effective communication within both one-to-one interactions and group interactions. These are formal, informal, verbal, and non-verbal skills. One-to-one Communication. In a hospital, communication takes place more frequently than informal interactions. Formal interactions will be between staff and staff, staff with patients and staff with family members. Formal interactions are very effective in one-to-ones because it is polite and medical terms are used to make it sound more professional in a serious matter. Formal communication is effective when used by staff because it is a professional way of communicating important information. Informal communications is used only in curtain circumstances not in all because it is not always polite to be informal with everyone all the time but using informal communication can lighten up the mood and make the patient feel better about the situation. Verbal and non-verbal communication is used everyday by every staff member in the hospital setting so it is vital that the staff know how to communicate correctly. Verbal communication is when you are talking to a person. You should be confident so that the person that you are speaking to is reassured that you know what you are talking about. You should also be listening to what the person says carefully because you want to make that person feel better about being in the situation they are in. Non-verbal communication covers body language, proximity, posture, hand gestures and facial expressions. You can use this effectively by using these things well in the right way. E. g. when you are talking to someone in a one-to-one you should be standing/ sitting straight and making eye contact. Jargon and slang are used in the hospital between staff and staff when communicating. Jargon is more medical terminology, so when an incident occurs then the staff can use jargon to make the staff fell more confident so they are not embarrassed. Jargon is an universal language so it can be used by everyone which is an advantage. Slang is a terminology that continues to change. It is an informal way of communicating and is used normally between staff with staff and staff with patients. Slang also covers nicknames or terms for patients they are talking about. It can be used effectively to protect the identity of the patient they are discussing over which can add humour to very stressful situations. Group Communication. Group communication can take place between staff, patients and family members. It can also take place between a group of professionals. Both formal and informal communication is used. Again, formal communication is used more often in a group conversation. Group conversations are effective because it lets more people know important information and more ideas and opinions can be shared. Informal conversation can be used to make patients feel patients feel better about the situation and can be quite humorous but if it is used in the wrong circumstance people can be offended by what is said in a jokey manner. In a group conversation verbal communication is important because it is key to make sure that each person involved knows what is being said and each person can participate. When talking in a group it is effective to speak loud and clear so that the patient and family members know what you are saying. Also, having a good posture when talking is also effective because you will then come across as positive. Non-verbal communication is just as important as verbal communication when talking in a group. Body language is effective because it lets other people know that you are positive and confident about what they do. Jargon is generally used in group communication between staff professionals because it is not a professional way to communicate to patients and family members with. It is effective when used between colleagues because it is a universal language so when staff from different countries communicate Jargon can be used to tell the other hospital what has happened. Slang is only used when staff are by their own so if staff are having a group meeting then slang is usually used. Written communication is used to communicate between staff and staff. E. g a board of notes about each patient is used to communicate in a ward without having to spent time to find each other when they could just write it down. Writing, good hand writing and reading skills are need to communicate through written communication. When written communication takes place, it needs to be clear and neat with good grammar. Signs and symbols are used everywhere in hospitals. E. g no smoking, directions etc. They are effective by communicating information to people who need it where they are. It can communicate to many people without any human communication. Also with people with different cultures and languages can all understand what the signs and symbols mean. How to cite Communication in Health and Social Care, Essay examples

Management Systems In Business Enterprises -Myassignmenthelp.Com

Question: Discuss About The Management Systems In Business Enterprises? Answer: Introduction Operations Management is the process of administrating the business processes to develop highest level of effectiveness and efficiency possible in a company. It is one of the most important processes of an organization, which assists an organization in attaining its overall objectives. It includes using the resources from materials, human resources, equipment, materials and technology. The idea of operations management is primarily emphasized on administration and management of different processes and methods, which can be managed by the business entity for enhancing its capabilities and profitability. The major concern in this process is sustaining the balance between income and expenses, so that business entity can achieve increased net profit. There are some examples of operations management, like; decision making regarding implementing plants, strategies for expanding the business and utilization of data structure for innovation systems etc. In order to manage and implement the operations, an organization may face various issues and challenges. This report includes different challenges, which impact operations management in an organization, like; quality management, changes in the customer expectations, changes in job design, globalization etc. The Australian business, which is taken into consideration here, is BHP Billiton. The company is an international organization in Anglo-Australian metals, mining and petroleum business. BHP Billiton is dual-listed public organization that is headquartered in Melbourne, Australia (BHP, 2017). This report analyzes the effect of these challenges on chosen business and its operations. Furthermore, it includes some areas of operations management, which mostly impact the success of chose n business in todays competitive business environment. The three areas, which are discussed in the below report, are supply chain design, product and service design and resource management. Impact of Challenges on Business Operations management plays a vital role in alleviating the policies and processes of organization across different business areas, like; technology, finance and planning. Operations Management is very challenging as it employs highly technical approaches and methodologies (Anderson, Anderson and Parker, 2013). There are multiple challenges, which are confronted by organization on regular basis in managing business operations and processes, like; Technology changes, globalization, changes in customer expectations, changing job designs, quality management and global manufacturing. These challenges impact the business of BHP Billiton in the future. Following are some of challenges and issues, which can be confronted by BHP Billion; Changing Technologies The scope of technology in operations management has progressed over past few years and has moved from development of products into design, improvement and management of processes and systems. Changes and advancement in technology is one of the factors, which have been considered very important for every business organization in todays business environment. Technology is a factor, which has different impacts on business activities and processes and offers both intangible and tangible advantages to an organization (Aviv, Lariviere Terwiesch, 2009). These advantages support an organization in achieving competitive advantages, increased efficiency and productivity, quality products and services and enhanced customer satisfaction by delivering quality products. Changes in technology offer both positive and negative effects to an organization. BHP Billiton may have both impacts of technology changes. Apart from positive impacts, there are some adverse effects, which impact the operations and growth of this business. First and foremost issue is integration issues, which states that it is not essential that new installed and advanced technology will match with old and existing technology systems in the organization. If BHP Billiton incorporates new technology systems in its business operations, then it may face the issue related to employee resistance because employees make efforts to resist technology changes (Aaker and Biel, 2013). In addition, the organization will have to bear the training and development costs to train the employees about advanced technology. Integration issue will lead to develop a double data entry in the processes that will show on different places in the system. Thus, integration of new technology with existing can be proven as a threat for BHP Billiton. In this context, another challenge is backup and data recovery challenges. BHP Billiton needs to manage the data of its suppliers and customers. If any file gets erased accidently because of server crash, power cut and other technological issues, then the company may face the issues related to data and material information loss. So, it is very important to have a data recovery system for the organization to overcome technology related issues (Beardwell and Thompson, 2014). Continued Globalization of markets including 1st and 2nd world entrants Globalization is the process, by which an organization expands its marketing and business operations to international or global levels. Globalization offers the markets with different international stages to handle with the issues, so that it can improve the efficiency, quality and effectiveness of products and services. This is because of the development of enhanced and modern methods. Internationalization and modernization are the major factors, which assist the business environment and markets of an organization. If BHP Billiton expands its business globally, it may face various challenges, like; the company will need to understand and comply with the laws and political regulations of international markets. For example, the organization will confront the issues related to laws and taxes of the emerging market, in which it is expanding its business operations (Brown, Bessant and Lamming, 2013). In addition, the company will face the issues due to cultural and language differences. Thus, political and legal factors are the major challenges, which affect the operations management in the organization. Changing customer expectations The significant components of customer service are endless, but expectations of customers are not. In todays business environment, customers are always desired a reliable, efficient and friendly service, but with the emergence of enhanced technology, the expectations of customers have been changed with the passage of time. Customer is the king of market, so it is necessary to consider their expectations and needs for managing the organization and its business operations (Chase, 2017). The organizations manufacture and deliver the products according to the needs and preferences of customers, which will lead to the organization in attaining its business objectives and goals. For an organization, demand and supply is totally dependent on the likes and expectations of customers. It is a significant factor that influences the growth and success of business of BHP Billiton. BHP Billiton may face the issues related to customer expectations as the expectations of customers change with the ma rket trends. The customers, who are going with the products and services BHP Billiton, have the expectation of innovative and upgraded products (Christopher Martin, 2016). If the company will be unable to fulfill the needs and expectations of customers, then there will be chances of declining its customer base and market share. It will diminish the sales and revenues of organization. Apart from this, if the expectations will be fulfilled by the company, then it will assist BHP in developing its customer base. Changing job designs Job design is a significant factor that is related to managing and organizing the tasks and responsibilities, so that it can assist the organization in accomplishing its overall objectives. This process also includes different methods and practices, which are very important for operating business operations smoothly (Christopher, 2016). Effective designing of job and duties is essential for completing the job successfully. There are several effects, which changes in job designing have on organization and its operations in the future. BHP Billiton may face various challenges due to changes in job designs. If there will be changes in the jobs and duties of employees at BHP Billiton, then they will feel demotivated and frustrated due to fluctuations in their job responsibilities. They will be less interested in performing their jobs and it will affect the processes and operations of organization. It will create issues in attaining major goals and objectives of organization. Employee retention and turnover ratio will lead to the higher expenses for the company and will be recognized as a threat for BHP Billiton (Galliers and Leidner, 2014). Furthermore, active changes in the jobs lead the employees to lower morale and frustration towards their job. It will affect the processes and operations of the company as the performance of employees will get affected by this. Thus, frequent changes in job designing will have adverse effects on BHP Billiton. Quality management Quality management is also considered as a significant factor that will carry the organization to the growth and success in competitive business environment. This factor is very important that assists the organization in offering satisfaction to potential customers. Each and every customer expects that organization offers quality products and services. If an organization will be able to attain this factor positively, then it will be profitable for the organization. It will assist the company in improving and enhancing its market share, creating brand equity and goodwill. Quality Management will assist BHP Billiton also in increasing its profitability and market share. The organization is offering metals, mining and petroleum services and it has various competitors in the Australian petroleum industry. Apart from these positive impacts, BHP Billiton will have some negative impacts, like; if BHP will not be successful to manage its quality of the products and services, then it will fac e several adverse consequences. For example, if the customers will not be satisfied with the products and services of BHP Billiton, then they will make steps to other brands like; BP Petroleum, Exxon Mobil etc. It will in turn decline the sale and market share of company (Heizer, 2016). The organization needs to consider and emphasize of the quality of its products and services. Global manufacturing Global manufacturing is the process that refers to the practices that a business organization manufactures the parts, assemblies, sub-assemblies and final products for other organizations. This process is completed by leveraging the cost, manufacturing capabilities, raw materials and effective supply chain system, which extends throughout the world. Global manufacturing can be very unfavorable for the organization in many cases. In the case of chosen business, BHP Billiton can manufacture the mining products and send them to other firms for purification and some other filtering objectives. It will be very expensive for the organization and it will increase the costs of goods sold (COGS) that will enhance the final prices of products. It will lead to decrease the demand for products and services of BHP Billiton (Hill and Hill, 2012). Eventually, it will adversely influence the market coverage and share of the company in Australian mining and petroleum industry. Impact of different areas of Operations Management Operations are the processes, which are adopted and implemented by an organization to attain its final objectives. The growth and success of an organization completely depends on management of its operations and business practices. There are various areas of operations, which are regarded very important in attaining growth and success for an organization. From all the operations, three areas are considered here to explain the impact of them on business of BHP Billiton (Hitt, Carnes and Xu, 2016). The following section of this report includes some areas of operation management in context of BHP Billiton. The chosen areas are, such as; supply chain design, resource management and goods and service design. It will explain that how these areas are impacts the growth and final success of the chosen organizations business. Supply Chain Design Supply chain management is an essential process for an organization, especially which is engaged in production and manufacturing activities. It is a process of managing products and services and comprises of storage and flow of raw material from work-in progress to final products. Supply chain process includes different areas, like; product flow, information flow, cash flow and process flow. Designing an effective supply chain system is an integral part of a business organization and it is very important for the delivery of products and growth and success of an organization. There are some advantages of supply chain design that will demonstrate the growth and success of BHP Billiton (Hoyle Rhiannon, 2017). From each and every organization, the customers have expectations that they receive right products and delivery should be done on predetermined time that will enhance the customer satisfaction level for organization. In addition, the products should be distributed to correct location in the given time period. Furthermore, after sales service is an extra specification that is needed to be considered by an organization to enhance the customer satisfaction level. These are the important factors, which will attract more and more customers and satisfy them with by adopting an effective and efficient supply chain system (Jacobs and Chase, 2013). With this, it will aid the growth of organization in todays competitive business environment. Supply chain system of an organization brings a variety of costs to decreasing level that are stated below; Purchasing costs: At BHP Billiton, supply chain design may impact the purchasing costs and bring it to decreasing level. Primarily, the retailers are dependent on the process of supply chain and fast delivery of costly products to avoid the storing expensive inventories in the stores for longer time. Along with this, making supply chain efforts can reduce the inventory costs for the organization (Johnson, Christensen and Kagermann, 2008). Moreover, manufacturers are also dependent on the delivery of raw materials to the manufacturing premises, so that they can avoid the shortage of material, because it can lead the production process to stop. There will be huge impact on the production and manufacturing process and eventually, it will affect the supply of products to customers and productivity and profitability of BHP Billiton will get affected by this. The raw materials from the suppliers are transformed to the finished goods through organizations assembling premises. These final products are transferred to transportation services and from transportation to retailers and then retailers to final consumers. However, supply chain systems of several manufacturers may have auxiliary, necessary and domestic suppliers (Kammar, 2016). Thus, effective designing of supply chain system is very important for an organization, so that it can manufacture the products and deliver them to customers on given time. Supply chain managem ent plays an important role in attracting the customers towards the organization, as they are more enticed by delivery of right product on right time. Goods and Service Design Products are the final results, which make the business organization able to generate the revenues and also support the organization in achieving goals and objectives. Goods and service design is the process of manufacturing a possible future product or service that includes its fit, form and function. Determining the best suitable method develops effective productivity and it is the best way for business operations (Khanna, 2015). Product and service design is a process of planning and organizing the human resources, organizational structure, communication process and components for enhancing the quality of products and services. For product and service design, it can be stated that it is the process of developing the products and services, which are to be sold by an organization to its customers. The products and services are the major factors, which are accountable for affecting the success and growth of the business operations of organization. Products are the supplies that are offered by a business entity after looking at the needs and expectations of their potential customers. Customer satisfaction level is totally dependent on various elements of products (Krajewski, Ritzman and Malhotra, 2013). One of the major factors of product is the designing the right products as per the needs and expectations of customers. This designing process refers to the identity of that product that develops a different image of that particular product in the marketplace. Furthermore, if BHP Billiton will focus on the development of products and services, then it will assist the organization in creating its better brand image in the mining and petroleum industry in Australia. In addition, it will help BHP Billiton in maintaining and achieving competitive advantage over its competitors. There are some specific factors of product and service design that assists the organization in increasing its profitability and possibility to get success. These factors for BHP Billiton are stated below; Increase in Market share The product and service design assists the business organization in enticing and affecting the customers. The product demand shows the market size of the business firm. As the company experiences increase in demand of products and services, the market share and coverage of that company will be higher over its competitors in the industry. BHP Billiton should engage in designing and developing the products according to the needs and preferences of customers, so that it can satisfy their demand (Li, 2007). It will enhance the demand for its mining and petroleum products and ultimately it will enhance the market share of BHP Billiton organization in Australian metals, mining and petroleum sector. An increased market share of the company shows its profitability and revenue generation capability and its market coverage over its competitors in respective industry. Increase in satisfaction level of customers As discussed above, that the customers are the king of market. This phrase is being repeated time to time by each and every organization. In todays competitive business world, this phrase actually positions true. The organization that has maximum customer satisfaction level has more chances for growth and success. The reason behind this is that if a firm measures its own customer satisfaction then it may assist it in optimally changing operations and marketing strategy. Customer satisfaction is the key for retaining the customers (Mahadevan, 2009). For achieving increased customer satisfaction level, it is essential to consider the needs and expectations of customers. If an organization manufactures and designs the products and services by considering the requirements and demands of customers, then it will provide them satisfaction. If the customer satisfaction level will be high, then it will enhance the repeat intention of customers to purchase the products from similar organizatio n. In addition, it will increase the brand loyalty of customers, which in-turn will hike the goodwill of company. Thus, customer satisfaction level is an important factor that is very beneficial for the growth and success of organization (Mangan, John, and Lalwani, 2016). BHP Billiton should emphasize on achieving maximum customers satisfaction level by considering their demands and needs. It will enhance the sales of company that will enhance the revenues and profitability of BHP Billiton. Increase in goodwill and brand equity Brand equity and good will are two major outcomes, which each and every firm wants to attain in its lifecycle. The firms make efforts to attain these both factors. Brand equity is regarded as an intangible asset that is determined by the perception of customers towards the brand and its products (McFarlane, 2014). A company can attain positive brand equity when its customers are ready to pay more for its products with well-identified brand name. Furthermore, goodwill is another intangible asset that includes value of company but it cannot be valued and recognized. Generally, goodwill is related to the acquisition of business. Good will and brand equity, both plays an important role in establishing brand image of an organization (Netessine Christopher, 2009). As mentioned in the above paragraph, it can be stated that there is a direct relationship among satisfaction level of customers and good will and brand equity of an organization. If the customer satisfaction will be high, good will and brand equity will be more than its competitors (Silva, 2005). BHP Billiton is a well-established organization in mining and petroleum industry and has a better goodwill and brand equity in the market. A higher goodwill indicates the strength of business organization and a strong business entity is considered to be more effective and successful. Resource Management Resource management is the effective and efficient management of resources of organization, when they are required. There are different resources, which are included in the category of organizational resources, like; human resources, financial resources, information technology resources, production resources, inventory etc. The resources are significant modes that can be used by an organization for generating revenues (Smith and Offodile, 2014). BHP Billiton is the international organization that possesses variety of resources and these resources are sectioned in different categories, for example, intangible and tangible resources. This is the major segmentation for a company that can be very beneficial for adopting and implementing different approaches and strategies of resource management. All of these resources are reflected as very important for organization and are accountable for the success and growth of business and its operations (Steenkamp, 2017). Resource management includ es the implementation of different methods and strategies that will make the organization able to optimally utilize the organizational resources. BHP Billiton has the major resources like; financial resources, human resources, information technology etc. Financial resources are the most important resources, which play an important role in the growth and success of organization. An organization can find out its profitability and revenue generation by looking at its financial resources. These resources make the company able to make more investment on best and modern promotional platforms and modes that will increase awareness of products and services among the population in the market. By utilizing financial resources, the organization will have ability to recruit the expertise and potential team that will serve the customers at their maximum extent (Swink, Melnyk, Cooper and Hartley, 2014). An organization with better financial stability will be able to buy a better quality of raw materials and finally it will assist the manufacturers in offer finished goods with high quality. Apart from this, human resources are other resources which are used as one of the major factors in order to manage resources. Human resources are the people, who are working with organization for attaining the goals and objectives of organization. Human resource management is the process of managing the people that right people are working on right position in order to achieve the organizational objectives. This process will serve the business of organization with the results, like; achievement of desired targets, enhancement of good will and brand equity. These resources are the most valuable resources of an organization and they are accountable for the implementation of business operations and strategies. If BHP Billiton will have well-organized human resources and workforce, then it will able to gain a higher competitive advantage over its existing competitors in Australian industry (Wynn, Turner, Banik and Duckworth, 2017). Goodwill and brand equity of an organization are the int angible resources, which need to be managed for attaining profits in the competitive business environment. These resources of an organization can be managed by delivery best quality products to the customers, so that they can achieve maximum customer level. Good will enables the organization in attracting more investors, who want to invest their funds in the company. It will attract more customers towards organizational products and services. Thus, the resource management at BHP Billiton can be reflected as very responsible and relevant constraints, which adds growth and success to the organization. Conclusion From the above analysis, it can be concluded that operation management is an aspect that should be considered a significant concept in order to achieve success and growth of an organization. The above report has been emphasized on the organization, i.e. BHP Billiton that deals in different business and operations like; metal, mining and petroleum. The organization is well-established in Australian industry. The report has included different issues, which may impact the success of chosen organization, like; changes in customer expectations, job design, quality management, globalization, global manufacturing. These challenges may impact the business operations of organization in the future. The organization needs to develop effective strategies to deal with these issues in todays competitive business environment. The next section of the report includes three areas of operation management which are very much important for the success of organization. There are various operations, from which three are chosen for this discussion, i.e. goods and service design, supply chain design and resource management. These areas off operations management contribute to the development and success of the business organization. Thus, the operations of BHP Billiton are also affected by these areas of operation management process. The Organization should develop some processes and strategies to handle all the processes of operations management. References Aaker, D.A. and Biel, A., 2013.Brand equity advertising: advertising's role in building strong brands. Psychology Press. Anderson, M.A., Anderson, E.J. and Parker, G., 2013.Operations management for dummies. John Wiley Sons. Aviv, Y., Lariviere, M. Terwiesch, C. 2009, "Operations management", Management Science Beardwell, J. and Thompson, A., 2014.Human resource management: a contemporary approach. Pearson Education. BHP, 2017, Our Approach, Retrieved from https://www.bhp.com/. Brown, S., Bessant, J.R. and Lamming, R., 2013.Strategic operations management. Routledge. Chase, 2017, Operations Supply Management. Tata McGraw-Hill Education. Christopher Martin, 2016, Logistics supply chain management. Pearson UK. Christopher, M., 2016, Logistics supply chain management, Pearson Galliers, R.D. and Leidner, D.E. eds., 2014.Strategic information management: challenges and strategies in managing information systems. Routledge. Heizer, J., 2016.Operations Management, 11/e. Pearson Education India. Hill, A. and Hill, T., 2012.Operations management. Palgrave Macmillan. Hitt, M.A., Carnes, C.M. and Xu, K., 2016. A current view of resource based theory in operations management: A response to Bromiley and Rau.Journal of Operations Management,41(10), pp.107-109. Hoyle Rhiannon, 2017, BHP Billiton lays out petroleum expansion plans".MarketWatch. Jacobs, R. and Chase, R., 2013, Operations and supply chain management, McGraw-Hill Higher Education. Johnson, M.W., Christensen, C.M. and Kagermann, H., 2008. Reinventing your business model.Harvard business review,86(12), pp.57-68. Kammar, S, 2016, Advantages and disadvantages of job rotation/Job design, Retrieved from https://www.yourarticlelibrary.com/hrm/jobs/advantages-and-disadvantages-of-job-rotation-job-design/75368/. Khanna, R.B., 2015.Production and operations management. PHI Learning Pvt. Ltd. Krajewski, L.J., Ritzman, L.P. and Malhotra, M.K., 2013.Operations management: Processes and supply chains(Vol. 1). New York: Pearson. Li, L, 2007, Supply Chain Management. Singapore: World Scientific. Mahadevan, B, 2009, Operation Management: Theory and Practice, Pearson Education. Mangan, John, and Chandra Lalwani, 2016, Global logistics and supply chain management. John Wiley Sons. McFarlane, D.A., 2014. The Challenges of Operations Management for Business Managers.Int. J. Oper. Log. Manage,3(1), pp.16-29. Netessine, S. Christopher S, 2009, Consumer-driven demand and operations management models: a systematic study of information-technology-enabled sales mechanisms. New York, NY: Springer. Silva, A., 2005, The Ten Commandments of Quality Management: Best Practices to Develop New Leaders And Create a Quality Environment.USA: iUniverse. Smith, A.A. and Offodile, O.F., 2014. Green corporate initiatives: a case study of goods and service design.International Journal of Logistics Systems and Management,19(4), pp.417-443. Steenkamp, J.B., 2017. Global Brand Equity. InGlobal Brand Strategy(pp. 243-273). Palgrave Macmillan UK. Swink, M., Melnyk, S.A., Cooper, M.B. and Hartley, J.L, 2014, Managing operations across the supply chain(pp. 248-249), New York, NY: McGraw-Hill/Irwin. Wynn, M., Turner, P., Banik, A. and Duckworth, G., 2016. The impact of customer relationship management systems in small business enterprises.Strategic Change,25(6), pp.659-674.

The Role of the Professional Code of Ethics in Addressing Security Threats

Historically, many professional associations have viewed ethical codes as mechanisms used to establish their status professionally. This gives a way of regulating their membership in order to convince the world that they deserve to be as self regulating as possible (Aupperle 2005, p. 1057).Advertising We will write a custom essay sample on The Role of the Professional Code of Ethics in Addressing Security Threats specifically for you for only $16.05 $11/page Learn More The state of self regulation depends on ways to curb unethical behavior among members. Therefore, a code combined with ethics review board emerged as the solution. This code of ethics has helped in listing possible violations and has also executed threats and sanctions to such violations. The need to execute the ethical review board has not been an easy task at all for ACM. However, they later came to realize that the act of self regulation depends or can work only if there is a consensus and crucial commitment of its members. Recently, the most crucial rationale for ethical code has been the enactment of a set of commitments of the association members. In some instances, those enactments are brought out as rules and regulations as well as ideas. However, the main social function is clarification and stating the ethical requirement that are important to the organization which is acting as a professional association (Hagen, Albrechtsen Hovden 2008, p. 377) The recent codes of ethics put more emphasis on socialization and education rather than compliance enforcement. In addition, these codes can work toward collective well being of the association even if it might be a distillation of collective reflection and experience. Moreover, a code of ethics is usually the major drive for any profession bearing in mind that professionals should be accountable to the public and by so doing; it leads to great returns when public trust is fortified.Advertising Looking for ess ay on ethics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Before exploring the major security threats that can arise from irresponsible behavior among information technology employees, we ought to concur with the submission that the final and the most crucial function of ethical code is the role it plays as a guide towards decision making by an individual and hence it can be quite ideologically helpful if incorporated in every IT firm (Hagen, Albrechtsen Hovden 2008, p. 377). To begin with, it is worth to admit that human beings were not born to be perfect. This can be supported by the fact that they use brains. Every IT firm requires human beings as members of staff for its goals to be achieved and profitable results realized. However, it happens that there arise cases related to misbehavior among employees for one reason or another. Human carelessness, harm to other employees and machines, dishonesty and untrustworthy, confidentiality, unpr ofessionalism, improper crediting of intellectual property, disrespect of other employees, unfairness and discrimination, unreliability, software risks, unauthorized access as well as conflicting interests are among the many shortcomings that may be experienced in an IT firm ( Jin, Drozdenko Bassett 2007, p. 149) Therefore, due to the employees’ shortcomings, the Association of Computing Machinery (ACN) and the Australian Computer Society (ACS) enacted codes of ethics as part of their constitution whereby all members must adhere to at all times even as they pursue their professions. In addition, members are required to be law abiding citizens and they should also act within the given code of ethics by adhering to the set values. Some of the ACS and ACM codes of ethics, values and ideals that have been subscribed to members include standards of conduct, priorities, competence, honesty, social implications, professional developments and computing competence.Advertising We will write a custom essay sample on The Role of the Professional Code of Ethics in Addressing Security Threats specifically for you for only $16.05 $11/page Learn More Under the main code of ethics, an employee is required to act with high levels of professionalism and integrity whenever dealing with clients, other employees, students and the community at large. By so doing, the interests of the aforementioned parties will be achieved while realizing or attaining the goals of the company (Van, Wempe Theo 2004, p. 385). These firms accept the fact that the standard of conduct are ideal and not can be achieved. It is a practical and a common occurrence for various standards to conflict against each other in various ways. There is need to apply some degree of subjectivity bearing in mind that in any given organization, cases of etjical as well as unethical behaiour will hardly miss out Hawkey Beznosov 2009, p. 4). It is also imperative to mention that variou s cases of poor application of the given code of ethics mainly arise as a result of inadequate accountability on the part of members (Jin, Drozdenko Bassett 2007, p. 149). Finally, it is worthy to mention that according to the standard of ethics, a member is expected to distinguish between ethical and unethical practices in each particular circumstance. In any case, the application of the code of ethics should be exercised by individuals who are well versed with the rules and regulations as provided by the ethical bodies. By doing so, Intellectual properties will be credited properly (Jin, Drozdenko Bassett 2007, p. 149).Advertising Looking for essay on ethics? Let's see if we can help you! Get your first paper with 15% OFF Learn More These firms also share another close aspect in their codes of ethics. It is known as ‘priorities’. In other words, service should be offered to other stakeholders first before engaging in self service or interests. In other words, they are not supposed to put themselves first. Members are required to preserve and maintain continuity of computing information flow on their own (Messikomer Cirka 2010, p. 55).They are also supposed to preserve to security and integrity of every information obtained from clients. Furthermore, a member is required to advise clients or employers in case any conflict arises in course of their work. Finally, members are given priority to advise clients as well as employers whenever there are conscientious objections facing them in connection to their work. As a result of this clause, conflicting interests can be categorized as security threats among IT firms (Long Driscoll 2008, p. 173). Competence is another valuable clause that is shared amo ng the ACS and ACM IT firms. There is also dire need for members to be quite diligent in their service delivery since it is considered to be part and parcel of the ethics. In addition, the tastes and prefarances of clients must be adhered to bearing in mind that clients who are unsatisfied may lead to poor business performance in any organization. Enacting this clause in the professional codes of ethics has helped in dealing with unprofessional security threats among IT firms (Messikomer Cirka 2010, p. 55). Moreover, it is imperative to mention that honesty is a vital tool that can be possessed by either an individual or organization. With a mission to curb the IT security shortcomings that have been existing among employers, these firms considered the virtue of honesty during the enactment of IT codes of ethics constitution. Under this clause, every member is required to maintain honesty while representing skills, knowledge, services and products to clients (Messikomer Cirka 2010 , p. 55). Besides, members are strictly warned against misrepresenting their skills and knowledge but are required to provide objective and unbiased opinion. Realistic estimates for projects are mandated under their control. The professional requirements of members should also be enhanced in order to have a vast knowledge of those who are practicing in the field. In terms of credibility, they are supposed to strictly credit other people’s IT work in order to prevent unfairness and discrimination. In order to ensure that the IT security is enhanced among employers, these firms included ‘social implications’ clause in their constitution. Members are expected to strive in enhancing high quality of life to the users of their work. Moreover, employees ought to be respected at all times. This can be achieved by avoiding sentiments that may depict lack of respect or dignity. Fair treatment should be the basis of operations. Moreover, they should also offer due respect t o peoples’ privacy (Long Driscoll 2008, p. 173). Finally, the involvement of computing profession in the ACM and ACS firms plays a major role in curbing occurrence of human errors. This helps in minimizing chances of losses resulting from errors which happened without being noticed. On a basic business note, involvement of strategies of ethics remains invaluable. One of the crucial things which should not be forgotten is putting in place monitoring mechanisms. From the above credible observations, it is definite that professional code of ethics is the major foundation upon which modern organizations in computing are ethically regulated (Long Driscoll 2008, p. 173). References Aupperle, E 2005, â€Å"Information security and ethics: social and organizational issues†, Choice vol. 42 no. 6, pp. 1057-1059. Hagen, J., Albrechtsen, E. Hovden, J 2008, â€Å"Implementation and effectiveness of organizational information security measures†, Information Management Com puter Security, vol. 16 no. 4, pp. 377-397. Jin, K., Drozdenko, R. Bassett, R 2007, â€Å"Information Technology Professionals’ Perceived Organizational Values and Managerial Ethics: An Empirical Study†, Journal of Business Ethics, vol. 71 no. 2, pp. 149-159. Long, B. Driscoll, C 2008, â€Å"Codes of Ethics and the Pursuit of Organizational Legitimacy: Theoretical and Empirical Contributions†, Journal of Business Ethics, vol. 77 no. 2, pp. 173-175. Messikomer, C. Cirka, C 2010, â€Å"Constructing a Code of Ethics: An Experiential Case of a National Professional Organization†, Journal of Business Ethics, vol. 95 no. 1, pp. 55-71. Van, J., Wempe, B. Theo, W 2004, â€Å"Rethinking Organizational Ethics: A Plea for Pluralism†, Journal of Business Ethics, vol. 55 no. 4, pp. 385-393. Werlinger, R., Hawkey, K. Beznosov, K. 2009, â€Å"An integrated view of human, organizational, and technological challenges of IT security management†, Informat ion Management Computer Security, vol. 17 no. 1, pp. 4-19. This essay on The Role of the Professional Code of Ethics in Addressing Security Threats was written and submitted by user Wyatt Gibson to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.